• LocationWhitefield, Greater Manchester, Bury Old Road, M45 6TB**
  • Our Working HoursOpening times: 24 hours a day*
  • Phone Us!Free phone: 0800 051 8637

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Whitefield Glazing Testimonials

Customer Name: John R. Davis.
I wish to thank two of your staff for the very professional manner in which they dealt with the emergency call-out to my property. Firstly the lady who took my initial telephone call, whose name I believe was Kerry. She listened carefully to my problem and then proceeded to offer a solution giving detailed information on how to solve it. She was polite, courteous and extremely knowledgeable.
Secondly to the engineer, Tim Friedenheim, who arrived at the agreed time and immediately got on with the job. He to was extremely polite, courteous and fully understood what needed to be done to resolve the problem.
I have been involved with the training of customer service to both domestic and international companies within the United Kingdom and the USA and it always stands out when excellence is achieved in this field.

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Example Of Our Glass Services

Annealing
Annealing is a process employed when double glazed units are manufacturered. The glass panel is heated in such a way so that the entire pane has a uniform temperature. The temperature is then held steady for long enough to remove all internal stresses introduced by the formation of the glass while it was in it's molten state. The glass is then slowly cooled. This process has several benefits for the glass. If the stresses are not removed, this can cause fractures later on from slight impacts, or sizeable changes to temperature. The optical properties of the glass are also improved.

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